Effective Date: 01-12-2024

Last Updated: 01-06-2025

MagicTeams AI is committed to protecting your privacy. This policy explains how we collect, use, and handle your personal information.

1. What We Collect

* Account Info: Name, email, contact info.

* Payment Info: Billing address, card/payment details (processed by third parties like Stripe or Razorpay).

* Usage Info: Call logs, credit usage, timestamps, call settings.

* Device Info: IP address, browser, device type, location (approx).

* Optional: Voice call recordings if recording is enabled.

2. Why We Use It

* To provide and improve the platform.

* To handle billing and support.

* For analytics and fraud prevention.

* To comply with legal obligations.

3. Data Sharing

We do not sell your data. We may share your data only with trusted service providers for purposes such as:

* Cloud hosting (e.g., AWS, GCP)

* Payment processing (e.g., Stripe, Razorpay)

* Support tools

All partners are required to keep your data secure and private.

4. Your Rights

Depending on your country, you may:

* Access, correct, or delete your personal data.

* Object to or restrict how we process your data.

To exercise these rights, email us at [[email protected]](mailto:[email protected]).

5. Retention

We retain data only as long as needed for:

* Delivering services

* Legal compliance

* Business continuity or dispute resolution

We delete or anonymize data when no longer required.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.

7. Updates

We may revise this policy periodically. If changes are material, we'll notify users via email or a notice on the website.